Effective August 22, 2026
Artwork and intellectual property
We do not reproduce copyrighted, trademarked, or licensed intellectual property without authorization, including traced, redrawn, or modified versions of protected work.
1. Rights required for every submission
By uploading, emailing, or otherwise providing artwork, text, a photo, logo, name, likeness, or other material, you confirm that at least one of these is true:
- you created it and own the rights needed for the order;
- it is in the public domain and your intended use is lawful; or
- you have current written permission or a license that covers the requested use.
Permission to view, download, or buy an item is not automatically permission to reproduce it on products. Personal use, nonprofit use, a small quantity, and changing part of a design do not by themselves create permission.
2. Work we refuse
We will refuse or pause a request involving:
- characters, entertainment properties, or artwork controlled by someone else;
- professional, collegiate, school, or organization marks without authorization;
- company logos, product branding, or trade dress you do not own or control;
- photos, names, signatures, or likenesses used without required consent;
- artwork copied, traced, redrawn, or modified from protected material; or
- material that is unlawful or whose requested use would violate another person’s rights.
We may ask for a license, permission letter, organization contact, purchase record, or other proof. We may decline the work even after production review begins if ownership or permission remains unclear.
3. License to complete your order
You keep ownership of material you already own. You give Blue Moose a nonexclusive, limited license to store, copy, resize, convert, adapt, proof, and reproduce submitted material only as reasonably needed to evaluate, quote, produce, deliver, support, and keep business records for the order. We do not receive a right to advertise your work or identify you publicly unless you separately give permission.
4. Blue Moose-created work and production files
Customer-owned marks remain the customer’s property. Unless a signed writing says otherwise, Blue Moose retains its preexisting artwork, templates, concepts not selected, shop methods, digitizing, separations, print files, toolpaths, jigs, setup files, and other internal production resources. Payment for finished products does not transfer those resources.
The ownership or license for a newly commissioned logo or final customer-facing design is controlled by the written quote or design agreement. If that document does not address ownership, contact us before assuming a right to distribute source or production files.
5. Privacy and storage of artwork
Customer uploads are kept in private storage and made available through limited access paths for staff and the customer session. We retain files and related records as described in the privacy policy. Confidential customer art, pricing, order details, and internal production methods are not published as portfolio or marketing content without separate permission.
6. If you believe material infringes your rights
Send a written report through the contact route with your name and contact information, identification of the protected work, the location of the material at issue, the basis for your claim, and a statement that the report is accurate and made in good faith. If you act for the owner, include your authority.
We may remove or restrict material while reviewing a report and may contact the submitting customer for records. This reporting process does not state that Blue Moose has registered a federal copyright agent or waive any requirement that applies to a formal legal notice.
7. Responsibility for a rights claim
You are responsible for the material and instructions you provide. As stated in the terms of sale and service, you may be required to defend and reimburse Blue Moose for a third-party claim caused by material or instructions submitted without the rights you represented you had.
8. Questions and reports
5430 Fairbanks St., Ste 5
Anchorage, AK 99518
907-929-BLUE (2583)
support@akbluemoose.com
Shop hours: Monday–Thursday: 9:00 a.m.–5:00 p.m.; Friday: opens at 9:00 a.m. Closing time varies—please call before visiting.
You may also use our contact page. Include the policy name, your order number when relevant, and enough detail for us to identify the request. Do not send payment-card numbers or government identification through a general message.
